Delivery, VAT and Duty

Christmas Opening

Our offices will be closed from midday on Thursday 24th December, and will reopen on Monday 4th January.  Technical queries can be emailed to sales@safelocksystems.com and a response will be sent as soon as possible.

As our online store does not officially open until the 4th January, we are not taking orders via the store at this time. Orders can be placed up to Tuesday 22nd December over the phone or by email.

Thank you, and have a Merry Christmas!

Delivery

Mainland UK

Standard delivery is free for orders over £300.00 (Excluding VAT) . The delivery charge for orders below this value  is £6.50 (Excluding VAT)

Items that are in stock and ordered before 1:00pm on working days, are normally despatched for next working day delivery. Depending on the courier used, your email address or phone number will be used to provide tracking information.

Please contact us if you have any special delivery requirements such as delivery before 10:00, 12:00 or Saturday delivery.

Non-mainland UK and worldwide delivery

Delivery charges are based on destination and are shown during checkout. Delivery times vary by destination, normally 2-3 days for European countries. On completion of an order you will receive notification from our courier with delivery times. Please contact us if you need to know delivery lead times before placing an order. If your delivery country is not listed, please contact us and we will provide a quotation.

VAT

UK orders attract VAT at 20%

EU member state orders will be charged VAT at 20% unless a valid EU VAT number is provided during trade discount application, in which case, orders will be zero rated.

Orders outside the UK and EU are zero rated

Duty

Import duties or taxes and any other local charges are the responsibility of the customer