Firmware versions: Keypad 1.2.3.4, Lock 1.2.2.3
As a result of global feedback and to continuously improve the product, dormakaba have released new firmware for the LA GARD 700 series. The new firmware contains several changes which significantly improve the user experience.
Timescale and firmware updates
Firmware of existing stock is being updated, and locks are expected to be ready in the next few weeks. Firmware can be updated in the field using the Software kit for LA GARD 700 Series, available to purchase from our online store.
Safelock Systems Ltd. will undertake free of charge firmware updates to any uninstalled lock sets that are returned and collected at the customer’s expense.
The update is optional
It is not necessary to update existing locks, it is optional depending on whether end users desire the changes that the update offers, which are outlined below.
Forced code changes
Previously, when a new code was added to the lock, the code holder was forced to change the code, before it could be used to open the lock. This feature is now optional, and the default setting is that it is switched off. The Master code can turn on forced code changes:
- Non-display keypads: #17
- Display keypads: Command menu >System > Combination > Force change
Default Master code
To maintain compliance with increasing security standards, and with the removal of enforced user code changes, the Master code must now be changed during lock setup, and cannot be changed back to 00-12345678. As such, locks supplied by Safelock Systems Ltd. will now be issued with a default Master code of 00-87654321. The Master code has complete control of the lock system, including the ability to reset the lock, and should be changed on first use
This change also results in a different setup process where locks have been reset in the field, as such instructions and videos on our Engineer’s only website will be updated in due course.
Time delay and open window signals
Previously, when time delay was active, on entry of a correct code, the lock signalled 3 low beeps + red flashes, which indicated that time delay has started counting. This caused some confusion as the same signal indicates incorrect code. The new firmware now signals 3 high beeps + green flash on entry of a correct code, before time delay begins counting.
Display keypads only: There is now a low beep + red flash every 10 seconds when time delay is counting, followed by a high beep + green flash every 10 seconds when the open window is counting.
Add user process
Display keypads only: Now, by default when a user code is added, it automatically has the ability to open and audit locks. As such, unless Time Delay override is required, users can skip straight through to Add user and press Enter, without having to specify the privilege to open and audit.
Display time-out
The display now stays on for 20 seconds, allowing more time to complete command processes.
Timelock restrictions
On the 704-705 models, when timelock is active it is now only possible for the Master to change time and date. Manager codes no longer have this ability.
Instructions, videos and support
User Operating Instructions
Locks will be issued with updated instructions to reflect the changes in operation. New instructions will also be available to download from our website on the relevant lock page. Instructions for older firmware versions are archived and are available to download:
Videos
Over time, training and user operating videos are being added to our YouTube channel. An example is the training playlist below for the 702 Display model. Changes to operation as a result of firmware updates will be added as addendum videos.
Support
The latest software and firmware is available to download from our webpage LA GARD 700 Series Software
We will be happy to talk through the process of updating lock sets in the short term before instructions are provided on our Engineer’s only website.
Feedback
We would welcome any feedback on the 700 Series and this firmware update, please feel free to contact us if you have any specific enquiries.