Introduction

An audit of the lock’s most recent events can be viewed by authorised users with the keypad display. Each event record shows the time and date that the event occurred, which user ID initiated the event, and a code to indicate the type of event. Up to 50 events can be viewed using the display.

Authorised users

The Master, with ID 00 is authorised to view the on-screen audit. The Manager, in locks setup by Safelock Systems, with ID 01, is also authorised to take audit, unless the privilege has been removed after setup.

A User may also be authorised to view the audit if the privilege was defined when the User was added.

Date and time

The audit events have a time and date stamp, which is based on the lock’s perceived time and date. As such, it is important to periodically check the correct time, and reset the time and date after a power loss lasting more than a few minutes. Setting date and time can be found in the user instructions on the relevant lock page of our main website.

Buttons

Arrow Up or Arrow Down: To scroll through menus

#: To go back a step in a menu, or cancel a code entry

Enter: To select a menu item or confirm an entry

Access the audit

  • If using the Master code, enter the ID (00) and code. If using the Manager or a User code, press Arrow Down, then enter the ID and code.
  • Press Arrow Down to scroll to Audits, press Enter
  • Press Arrow Down to scroll through audit events
  • Once review is complete, allow the display to time out, or press # repeatedly to return to the main screen.

Audit events are presented with the most recent event first, going back in time.

Audit example

Lock opened by User 01 on the 16th March 2022 at 11:17

Understanding the audit

The first line shows the date, which may be in any of the following formats (YY-MM-DD), (MM-DD-YY) or (DD-MM-YY) depending on how the time and date has been formatted. This can be changed using the keypad with the Master code.

The second line contains 3 sections:

  • Time of the event either in the 24-hour clock format or in the 12-hour clock format where P represents PM.
  • A 2-digit code to indicate the type of event that occurred.
  • A code to indicate the user ID associated with the event, where 00 is the Master. Where and ID cannot be associated with an event, such as for bolt opening or closing, 255 is used.

Audit event codes

The most frequently used events are in bold

01 – Power up

02 – RTC Time Set

03 – Lock Reset w/ Reset Box

04 – Lock Reset w/ Master combo

05 – Look Installed

08 – Time Delay Values Changed

09 – Audits viewed Via Keypad or Software

10 – Lock Opened

11 – Lock Uninstalled

12 – Time Delay Overridden with FOB user

14 – User Added, Modified, or Deleted

17 – Keypad Reinstalled

18 – Bolt Opened

19 – Bolt Closed

20 – Battery Low

21 – Time Delay Overridden via Combo

22 – Wrong Try Penalty Started

23 – Duress Alarm

26 – Open attempted, remotely disabled

27 – DST Table updated

29 – Battery Critical

30 – User Mode Changed

31 – Combination Length Changed

32 – Credential Mode Changed

33 – PC Link Enabled

34 – PC Link Disabled

35 – RTC Time Reset

36 – Battery Good

37 – Lock Firmware Update Started

38 – Keypad Firmware Update Started

39 – Time Delay Override Enabled

40 – Time Delay Override Disabled

41 – Auto Open of Primary Lock

42 – Configure Auto Open Setting

43 – Configure Input Signal Setting

44 – Remote Time Delay Override

45 – Remote Force Single User Mode

Event code notes

  • 09 will always be the first event shown (Audits viewed Via Keypad or Software)
  • Where 14 is used (User Added, Modified or Deleted) if the ID is a User ID, it would indicate that the user has changed code. If the ID is a Master or Manager ID, a subordinate user has been modified, or their own code has been changed. There is no indication as to which user ID has been added, deleted, or modified.

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