Introduction
Pulse Pro has multiple configuration options which enable different users and features. These instructions cover Safelock Systems standard specification – Configuration 16.
- 50 users + 10 override users
- Single mode
- The Master can manage the Manager
Contents
About Pulse Pro
Available users and default codes
| User | ID | Default code |
|---|---|---|
| Master | 80 | 123456 |
| Manager | 60 | 123456 |
| Users | 01-49 | Deleted, 6-digits (Can be added by the Manager) |
| Time Delay Override Users | 50-59 | Deleted, 6-digits (Can be added by the Manager) |
Warning: Default codes must be changed immediately. The Master had the ability the manage the Manager and so can create an opening code.
- In alternative configurations:
- A 2nd Master may be available 81-123456
- A 2nd Manager may be available 61-123456
- Users 10-59 may be unavailable
- User 10 may be available as a time delay override user
- Users 50-59 may be unavailable
User hierarchy and permissions
- The Master can manage the Manager
- The Manager can manage Users
- In alternative configurations:
- The Master may not be able to manage the Manager.
Permissions
- Master (80)
- Change own code
- Manage the Manager (Add, delete, disable, enable)
- Check user status / download audit
- Change configuration in dual mode with the Manager
- Set time and date
- Manager (60)
- Change own code
- Open the lock
- Manage users (Add, delete, disable, enable)
- Access system settings
- Check user status / download audit
- Change configuration in dual mode with the Master
- Set time delay values
- Set time and date
- Users (01-49 + 50-59)
- Change own code
- Open the lock
- Users 50-59 can override time delay and open the lock immediately.
- All users can check the battery level and undertake a keypad test
Special function shortcuts
Each digit and symbol can be used to access a special function. Press and hold the relevant key to access the special function, then follow the remaining instruction.
Visual and audible signals
- 2 beeps and flashes
- ID, code or command is correct
- Long beep
- ID, code or command is incorrect
- Short low beep
- Indicator of a setting
- Long beep then 3 short beeps
- Code has expired
- Long beep then 4 short beeps
- Code has self-deleted
- LED flash every 2 seconds
- Time delay is counting
- LED flash every second and beep every other second
- The open window is counting
- Multiple beeps
- Low battery
Opening and codes
Open the lock
Depending on the construction of the safe or vault, other locks such as key locks may need to be opened first. Any actions required to open the door and lock, should be reversed to close and secure the door and lock.
- Enter a valid ID
- A double beep sounds
- Enter the 6-digit code
- A double beep sounds
- Within 3 seconds, turn the keypad and/or safe handle
Open the lock when time delay is active
After initial entry of a valid ID and code, the LED flashes every other second. The open window is indicated by LED flashes every second and a beep every other second. During the open window, enter a valid ID and code again.
Users 50-59, if installed, can override time delay and open the lock immediately.
Change code
Permission: All
Opening codes should be changed and tested with the safe or vault door open where possible.
- Press and hold 0 until – A double beep sounds, the LED stays on
- Enter ID – A double beep sounds
- Enter current 6-digit code – A double beep sounds
- Enter new 6-digit code – A double beep sounds
- Enter new 6-digit code again – A double beep sounds, the LED turns off
- Test the new code
User management
Procedures to manage users also apply to the Master management of the Manager.
Add user
User IDs in the range 01-49 and 50-59 can be added. To add users 50-59, the bolt must be in the open position.
Permission: Manager (Master for Manager)
- Press and hold 1 until – A double beep sounds, the LED stays on
- Enter Manager ID – A double beep sounds
- Enter Manager 6-digit code – A double beep sounds
- Enter ID to be added – A double beep sounds. If a long beep sounds the user is already installed, or it is a user in the range 50-59 and can only be added if the bolt is in the open position, or it is a user ID that does not exist in the configuration.
- Enter new 6-digit code – A double beep sounds
- Enter new 6-digit code again – A double beep sounds, the LED turns off
- Test the new ID and 6-digit code
Disable / enable user
Permission: Manager (Master for Manager)
- Press and hold 2 until – A double beep sounds, the LED stays on
- Enter Manager ID – A double beep sounds
- Enter Manager 6-digit code – A double beep sounds
- Enter ID to be disabled/enabled – A low beep sounds if the user has now been disabled, a double beep sounds if the user has now been enabled. The LED turns off
Delete user
Permission: Manager (Master for Manager)
- Press and hold 3 until – A double beep sounds, the LED stays on
- Enter Manager ID – A double beep sounds
- Enter Manager 6-digit code – A double beep sounds
- Enter ID to be deleted – A double beep sounds, the LED turns off
Check user status / initiate audit
Permission: Master or Manager
- Press and hold 7 until – A double beep sounds, the LED stays on.
- Enter Manager or Master ID – A double beep sounds
- Enter Manager or Master 6-digit code – A double beep sounds
- Press P to initiate audit download, or enter an ID to be checked:
- Low beep – User deleted or disabled
- Double beep – User installed
- Long beep – User blocked (Cannot be installed)
- To complete the check, wait for a few seconds – A long beep sounds, the LED turns off
For software and instructions to take audit, see Pulse Pro audit software
General operation
Battery test
Permission: All
- Press and hold 4 until – A double beep sounds, the LED stays on.
- Another double beep sounds if the battery level is good, a series of beeps sound if the battery level is low.
Keypad test
Permission: All
The keypad membrane is a replaceable part. If keys do not appear to be functioning normally, a keypad test can determine if there are any problems.
- Press and hold 5 until – A double beep sounds, the LED stays on.
- Press each key in the order 1 2 3 4 5 6 7 8 9 0 P OK.
- After each key press – a double beep sounds if the key is working, a long beep sounds if the key is not working, or if an incorrect key was pressed. The LED turns off.
Set configuration
It is possible to change the configuration to change the amount of available users and time delay override users, enable dual mode, have 1 additional Master and or 1 additional Manager, and disallow manager management. Each configuration setting has a 2-digit ID.
The possible configurations are numerous, and are available to view in the full manufacturer instructions on the Pulse Pro page on our website.
Changing configuration removes all users, restores the Master and Manager codes to default, and removes all previously configured settings.
Permission: Master + Manager in dual
- Open the lock and keep the bolt in the open position
- Press and hold 8 until – A double beep sounds, the LED stays on.
- Enter Manager ID – A double beep sounds
- Enter Manager 6-digit code – A double beep sounds
- Enter Master ID – A double beep sounds
- Enter Master 6-digit code – A double beep sounds
- Enter 2-digits for the configuration number – A double beep sounds
- Enter 2-digits for the configuration number again – A double beep sounds
- Press 0 for EU date formation or 1 for US date format – A double beep sounds, the LED flashes then the LED turns off
- Test the default Manager ID + code 60-123456
Set time delay values
Permission: Manager
Time delay requires a period of time to elapse before the lock can be opened, to prevent users from being forced to open the lock immediately.
- Press and hold 9 until – A double beep sounds, the LED stays on.
- Enter Manager ID – A double beep sounds
- Enter Manager 6-digit code – A double beep sounds
- Enter 2-digits for the time delay (Max 99 minutes)
- Enter 2-digits for the open window (Min 01, max 19) – A double beep sounds
- Repeat the 4-digits to confirm – A double beep sounds, the LED turns off
To reduce or remove time delay the lock’s bolt must be in the open position. To remove time delay, enter 0000
Set time and date
Whilst Pulse Pro does not have a timelock feature, time and date must be set to ensure accuracy of the audit data. The Pulse Pro keypad is fitted with a lithium-ion battery that keeps time and date in the event of a power loss, however, time and date should be set annually.
Permission: Master or Manager
- Press and hold P until – A double beep sounds, the LED stays on.
- Enter Master or Manager ID – A double beep sounds
- Enter Master or Manager 6-digit code – A double beep sounds
- Press 1 to enter time or 2 to enter date – A double beep sounds
- Enter 4-digits for the time (hh:mm) or 6-digits for the date ((DD/MM/YY) for EU date format (Default) or (MM/DD/YY) for US format)
- Repeat the 4 or 6 digits to confirm – A double beep sounds, the LED turns off
Reset
Permission: All with a reset box and access to the lock body
Instructions to reset the lock are only available to safe engineers. Please contact us for access.
Troubleshooting
- A long beep sounds on a key press and the LED flashes every 10 seconds
- The lock is in penalty caused by 4 entries of an incorrect code. Wait for the penalty period of 4 minutes to elapse.
- Multiple beeps sound
- The battery is low and should be replaced with a good quality 9v alkaline battery.
- A key does not beep when pressed
- The batteries may be depleted, see change battery.
- A key may be faulty, undertake a keypad test if any keys are faulty, contact a safe engineer.
- The safe or vault door does not open
- If the lock system is otherwise operating normally, there is a mechanical fault. Contact a safe engineer.
Change battery
Low battery is indicated by a series of beep during opening. If there is no response from the keypad, the battery may be completely depleted.
The battery cover is located at the 6 o’clock position on the keypad. The video below for Pulse Basic shows the same physical procedure for changing batteries on a Pulse Pro.
Replace with a good quality 9v alkaline battery.
System settings
Permission: Manager
To use system settings functions, system settings must first be accessed.
- Press and hold 6 until – A double beep sounds, the LED stays on.
- Enter Manager ID – A double beep sounds
- Enter Manager 6-digit code – A double beep sounds
- System settings has now been accessed and remains open for 15 seconds so one of the system settings functions can be used.
System settings – Alarm input
Permission: Manager
When connected to additional peripheral equipment and an alarm system, an input signal from the alarm can either block the lock from opening or override time delay.
- Access System settings
- Enter 00 – Double beep sounds if remote override is enabled, low beep sounds if remote block is enabled (Default)
- Press 0 to enable remote block, or 1 to enable remote override – A double beep sounds, the LED turns off
System settings – Alarm output
Permission: Manager
When connected to additional peripheral equipment and an alarm system, an output signal from the lock can either indicate when the bolt is open, or when a duress code is entered. A duress code is a special variant of a user’s code which opens the lock, and also generates a silent signal to notify others that safe is being opened under duress.
- Access System settings
- Enter 01 – Double beep sounds if bolt output is enabled (Default), low
beep sounds if silent alarm is enabled - Press 0 to enable silent alarm, or 1 to enable bolt output – A double beep sounds, the LED turns off
A duress code is the user’s normal code with the last digit increased or decreased by 1. If the last digit is a 0, it can be decreased to a 9. If the last digit is a 9, it can be increased to a 0.
System settings – Door alarm
Permission: Manager
The keypad can beep a warning when the bolt has been open for a specified period of time.
- Access System settings
- Enter 02 – Double beep sounds if door alarm is enabled, low beep sounds if door
alarm is disabled (Default) - Enter 00 to disable door alarm or a value between 01-99 to represent the number of minutes until the door alarm sounds – A double beep sounds, the LED turns off
System settings – Manual closing (Motorbolt only)
Permission: Manager
Where a motorbolt is installed, the bolt drives to close automatically after 8 seconds, or a pre-specified period of time. Manual closing allows the bolt to stay open until a user presses P to close the lock.
- Access System settings
- Enter 03 – Double beep sounds if manual closing is enabled, low beep sounds if
manual closing is disabled - Press 0 to disable manual closing, or 1 to enable it – A double beep sounds, the LED turns off
If set to automatic closing (Manual closing disabled) P can still be used to close the lock before the programmed closure time
System settings – Silence keypad
Permission: Manager
Keypad beeps can be turned off to prevent others hearing that the lock is being operated.
- Access System settings
- Enter 04 – Double beep sounds if keypad beeps are enabled (Default), low beep
sounds if keypad beeps are silenced - Press 0 to silence keypad beeps, or 1 to enable keypad beeps – A double beep sounds, the LED turns off
System settings – Date format
Permission: Manager
When setting the time and date, it must be in the format accepted by the lock.
- Access System settings
- Enter 05 – Double beep sounds for US format (MMDDYY), low beep sounds for EU/UK format (DDMMYY) (Default)
- Press 0 for EU format, or 1 for US format – A double beep sounds, the LED turns off
System settings – Codes expiry
Permission: Manager
Users can be required to change code within a specified period of time. If a code is not changed within the time frame, when used the lock will signal a long beep followed by 3 short beeps. Once the code is changed, it can be used again. Codes expiry does not apply to the Master code.
- Access System settings
- Enter 05 – Double beep sounds if codes expiry is enabled, low beep sounds if codes
expiry is disabled (Default) - Enter 00 to disable codes expiry, or a value between 01-12 to represent the number of months during which codes must be changed – A double beep sounds, the LED turns off
System settings – Code deletion
Permission: Manager
If a code has not been used for a specified period of time, it can self-delete. If a code is not used with the time frame, when used the lock will signal a long beep followed by 4 short beeps. The code must be added again. Code deletion does not apply to the Master code